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Website Design for Enterprise Performance

Unit Code: LEB617




Duration

Contact Hours

Campus

Prerequisite

Corequisite

12 weeks or equivalent

Minimum of 2 hours per week or equivalent for online students using discussion forum

Lilydale, Online

Nil

 Nil

Credit Points: 12.5 Credit Points


Related Course/s:

This unit is for continuing students only and has no new intakes.
 
A unit of study in the Master of Business (eBusiness and Communication) and the Master of Management at the Graduate Diploma level.
 
Note: prior to 2008, the unit code for this unit was LEB607

Aims & Objectives:

This unit will explore the purposes, conceptual frameworks, design features and pre-production planning tools relating to conceptualisation of website design for networked enterprises. Website design focuses on the customer perspective and the link to the holistic enterprise purpose and outcome. Internet, intranets and extranets are acknowledged as powerful communication tools in the local and global business environment and designers are challenged to design to maximise informative, intuitive, inclusive and interactive websites. It is essential that the concept of Human Computer Interface is firmly established in the initial design stages and that all stakeholders, and their needs, are identified.
 
Participants are encouraged to relate to the EDCF model to assist identification of internal architecture and external infrastructure which may lead to, or contribute to, agencies of change in the controlling of effective enterprise websites. 
 
Students completing this unit of study will be able to:
 
  • Analyse and discuss Human Computer Interface issues appropriate to website design
  • Discuss and demonstrate understanding of multimedia communication design fundamentals
  • Demonstrate understanding of holistic approach to web design for networked enterprises
  • Design information and website architecture
  • Value importance of user testing design at all stages from conception through prototyping to implementation

Teaching Methods:

Online delivery is supported by a unit outline with CDROM, a unit website with a variety of resources which may include lessons, learning objects (documents and presentations), virtual lectures, threaded discussions and interactive chat rooms. Face-to-face workshops may be conducted in a variety of configurations (weekly or 2 day blocks) subject to demand. International students will attend weekly workshops taking a work-related approach

Assessment:

Analysis of networked enterprise website design 30%, Designing information and website architecture 30%, Develop networked enterprise website prototype 40%

Generic Skills Outcomes:

Swinburne University of Technology works to produce higher education graduates who are capable in their chosen profession.  Learners bring to Swinburne University of Technology a diverse wealth of experiences and graduate with individual understandings, abilities and attitudes. Within this context it is the intent of this unit that students work towards developing and enhancing the following graduate attributes:
 

Are entrepreneurial by:

  • Having the ability to deal with success and failure through user testing feedback on website design 

Are capable in the professional area of website design by:
  • Applying knowledge to website conceptual design for networked enterprise
  • Demonstrating pertinent skills in prototyping website design
  • Display understanding and recognition of communication ethics, managing cultural diversity and environmental regulations
 

Operate effectively in work and community situations by:

  • Having the ability to work both independently and collaboratively
  • Having the ability to design for local and global business needs
 

Are adaptable and manage change by:

  • Becoming self-directed learners capable of recognising and adapting to change agents
 

Are aware of environments by:

  • Demonstrating application of broad understanding of the interconnectedness of technical, cultural, external environmental requirements and organisational aspects of networked enterprises

Content:

  • Review design fundamentals
  • Human computer interface
  • Purpose and intended outcome
  • Stakeholder identification
  • Planning
  • Modelling
  • Web-enabled holistic enterprise
  • Internal/external environment
  • Identifying agencies of change
  • Designing
  • Regulations
  • Information architecture
  • Website architecture
  • Prototyping
  • Monitoring, adjusting, controlling
  • User testing

Reading Materials:

Dann, S & Dann, S, 2004, Strategic Internet Marketing 2.0, Joh-Wiley & Sons, Brisbane
 
Foss, B & Stone, M. 2002, CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work, Kogan Page, London, UK
 
Senge, P. The Learning Organisation, ADD
 
Turban, E, King, D, Lee, J & Viehland, D. 2004, Electronic Commerce, A Managerial Perspective 2004, int. edn, Pearson Prentice-Hall, New Jersey