Swinburne University of Technology - Melbourne Australia
Future Students - Courses
Duration
Contact Hours
Campus
Prerequisite
Corequisite
One semester
36 hours over the study/teaching period (normally 3 hours per week)
Prahran
Nil
Credit Points: 12.5 Credit Points
A unit in the Graduate Diploma of Commerce and nested programs This unit is co-badged with MBM602
The unit explores the strategies and business processes used to produce quality goods and services by the most efficient and effective means. It examines the business model and associated processes used to create value for customers including forecasting and planning, resourcing and purchasing, inventory management systems supporting just-in-time processes, production management and lean production systems, continuous improvement and quality management, storage, logistics, and evaluations, including measurement and analysis of internal processes. Students are provided the opportunity to appreciate the role of Information and Communication Technologies in facilitating improved value creation and business sustainability through informed, efficient and effective supply chain management. The value of ICT applications such as Supply Chain Management (SCM) and Enterprise Resource Planning (ERP) systems is also explored. This unit provides students with the opportunity to develop a managerial perspective on Operations and Supply Chain Management with an emphasis on sustainable practices aimed at value creation in every aspect of business operations, quality improvement and logistics. The aims of this unit are to:• Understand strategic and managerial control and coordination of the processes to produce, distribute and store products, services and information• Appreciate the role of Information and Communication Technology (ICT) in operations and supply chain management• Understand characteristics of the business planning and improvement framework including process improvement, quality management, capacity management, inventory management, production systems and management, and forecasting and planning• Appreciate the importance of sourcing and purchasing decisions and managing quality in creating sustainable value in the supply chain• Develop ICT management skills relevant to operations and supply chain management• Increase skills in systems thinking and critical analysis
Lectures, guest speakers, tutorials, case study analysis
Individual assignment/report 30-50%Case-based project 30-50%Group-based project 10-30%
Study of this unit will help students develop the following generic skills:• Teamwork skills• Analytical skills• Business research skills appropriate to addressing managerial challenges and problem solving• Problem solving and decision making skills• Ability to develop and adapt business models• Project management skills• Communication skills• Reporting and presentation skills• Strategic thinking skills• Ability to work independently• Ability to address unfamiliar problems• Ability to engage in critical enquiry and discussion• Ability to identify and address ethical matters in business
• Introduction to operations and supply chain management• Strategic approaches to operations and supply chain management• Understanding business processes: Mapping and analysing the business model and supporting processes• Managing quality• Products and services development• Logistics: The flow and storage of goods, services and information• Creating value in the supply chain through sourcing and purchasing• Managing inventory and demand shaping throughout the supply chain • Managing production across the supply chain• JIT / lean production• Forecasting and resource planning • Managing information technologies across operations management, supply chain and logistics
Andersen, M & Skjoett-Larsen, T 2009, ‘Corporate social responsibility in global supply chains’, Supply Chain Management: An International Journal, vol.14, Iss.2, pp. 75-86 Bozarth, CC & Handfield, RB 2008, Introduction to Operations and Supply chain Management, 2nd edn, Pearson International Edition, Pearson Education Fantazy, KA, Kumar, V & Kumar, U 2009, ‘An empirical study of the relationships among strategy, flexibility, and performance in the supply chain context’ Supply Chain Management: An International Journal, vol.14, Iss.3, pp. 177 - 188Wang, WYC (ed) 2006, Supply chain management: Issues in the new era of collaboration and competition, Idea Group Inc.
