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Models of Case Management

Unit Code: HAYD431

Duration

Contact Hours

Campus

Prerequisite

Corequisite

1 Semester

Online

Admission to the Graduate Diploma in Career Development, or equivalent as assessed by the program convenor.

Credit Points: 12.5 Credit Points

Related Course/s:

A unit of study in the Graduate Diploma in Career Development.

Aims & Objectives:

This unit of study provides students with the practical knowledge and skill sets to plan and implement a client intervention.

Teaching Methods:

Off campus / e-learning

Assessment:

Service Plan 50%, Standards Policy Report 25%, Intervention Plan 25%.

Generic Skills Outcomes:

Appreciate the case management client-centred process and the importance of using it.

Plan your counselling time to sorting out compatible career direction options before providing job hunt training in order to achieving sustainable employment outcomes.

Distinguish between a range of client intervention approaches, i.e. models, to help move unemployed clients through career transition stages to sustainable employment.

Apply the management practices involved in the administration and delivery of services to client and potential employer.

Content:

Topics cover the different approaches to case management and the critical aspects that need to be considered for successful counsellor – client relationships (for example, assessments, questioning, approaches to education and vocational issues, health considerations, transferable skill identification and accessing relevant career information).

The unit also looks at specific approaches to building trust, establishing functional client relationships, motivation and moving the client to action.