Managing the IT Capability

Unit Code:HIT8463

Credit Points	Duration	Contact Hours	Campus	Prerequisite	Corequisite
12.5 Credit Points	1 Semester	36 Hours	Hawthorn	Requires at least 2 years relevant IT work experience and approval from the program coordinator. Preclusion: HIT8032 Information Systems Management

Credit Points

Duration

Contact Hours

Campus

Prerequisite

Corequisite

12.5 Credit Points

1 Semester

36 Hours

Hawthorn

Requires at least 2 years relevant IT work experience and approval from the program coordinator. Preclusion: HIT8032 Information Systems Management

Related Course/s:

A unit of study in the Master of Information Systems Management, Master of Technology (Information Technology), Master of Information Technology (Professional Computing) and Master of Information Technology.

Aims & Objectives:

Students who complete this unit of study will be able to:

Understand key issues associated with managing and structuring the IT capability within a large and complex organisation.
Understand and appraise the roles and processes required to effectively manage the IT capability.
Understand and appraise the effective deployment of IT infrastructure.
Understand and appraise different IT sourcing strategies.
Understand and appraise the effective IT vendor management.
Develop IT service levels for IT processes.
Develop IT budgets and cost controls.

Teaching Methods:

Lecture/Seminar (36 hrs)

Assessment:

Literature Review, Group Research Project, Individual Assignments

Generic Skills Outcomes:

The graduate attributes which relate to this unit of study help to produce graduates who:

Are capable in their chosen professional areas.
Are adaptable and manage change.
Operate effectively in work and community situations.
Are aware of environments.

Content:

Structuring the IT organisation.
Key IT processes.
IT budgets and cost controls.
Developing IT service level agreements.
Managing IT operations.
Managing IT outsourcing and offshoring.
Vendor management.
Systems development issues.
Leveraging IT infrastructure.
IT architecture.

Reading Materials:

A range of selected readings from various IS academic journals and texts will be prescribed at the commencement of the Teaching Period. The following academic texts and journals will be useful references for the unit:
Journals
Communications of the AIS
Harvard Business Review
Information and Management
Information Systems Journal
International Journal of Information Management
Journal of Strategic Information Systems
McKinsey Quarterly
Sloan Management Review
MIS Quarterly

Textbooks:

Applegate, LM, Austin, RD & McFarlan, FW (2003), Corporate Information Strategy and Management: Text and Cases, 6th edn, McGraw-Hill Irwin, New York.
Galliers, RD & Baets Walter RJ (1998), Information Technology and Organizational Transformation: Innovation for the 21st Century Organization, Wiley, USA.
Laudon, KC & Laudon, JP (2004), Management information systems : managing the digital firm, 8th edn, Prentice Hall, New Jersey.
McNurlin, BC & Sprague RH Jnr (2006), Information Systems Management in Practice, 7th edn, Prentice-Hall, New Jersey.
O’Brien, JA. (1999) Management Information Systems: Managing Information Technology in the Internetworked Enterprise, 4th edn, Irwin/McGraw-Hill, Boston.
Weill, P & Broadbent, M (1998), Leveraging the new infrastructure : how market leaders capitalise on information technology, Harvard Business School Press, Boston.
Willcocks, L, Islei, G & Feeny, D (1997), Managing IT as a strategic resource. McGraw Hill, London.