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Housing Organisation and Management

Unit Code: HAS494

Duration

Contact Hours

Campus

Prerequisite

Corequisite

1 Semester

3 Hours per week or equivalent

Off-Campus

Nil

Credit Points: 12.5 Credit Points

Related Course/s:

A core unit of study in the Graduate Certificate of Social Science (Housing Management and Policy), Graduate Diploma of Social Science (Housing Management and Policy) and Master of Social Science (Housing Management and Policy).

Aims & Objectives:

Aims:

This unit introduces students to the forces and influences that have focused attention on the management and performance of housing agencies. It uses concepts drawn from organisation theory, organisational behaviour, and public and not-for-profit management literatures to explore the challenges of managing housing agencies and the individuals who comprise them. Key management tools and techniques are explored, including strategic and operational planning, resource management, service quality and relationship management. Performance management issues are also explored.

Learning Objectives:
After successfully completing this unit, students should be able to:

1. Demonstrate an ability to use conceptual tools for problem-solving around housing management issues

2. Describe the basic elements of how organisations work and the key drivers of changes

3. Demonstrate an ability to engage in meaningful analysis and discussion of contemporary change management

4. Demonstrate an ability to identify and describe key performance measurement practices in their organisations

5. Given a problem, demonstrate an ability to collectively analyse it and evolve a consensus decision

Teaching Methods:

The unit will be taught using a distance education approach, with modules available to students via the Blackboard system. Learning materials and resources are included in each of the modules. Regular face-to-face tutorials and learning opportunities are provided. Students also communicate regularly with tutors by email, Blackboard communication and by telephone.

Assessment:

Assessment for this unit will comprise two papers (1,500 to 2,000 words each) analysing the context and influences impacting on the organisation where the student works (equally weighted, overall 100%).

Generic Skills Outcomes:

Graduates:

Are capable in their chosen professional areas
Operate effectively and ethically
Are adaptable and manage change
Are aware of environments
Are entrepreneurial

Content:

Week 1 Introduction and Overview
Week 2 Working in Organisations

Week 3 Context and Influences: Organisations in the Twenty-First Century

Week 4 The Adaptive Organisation

Week 5 Adaptive Individuals

Week 6 Planning the Strategy

Week 7 Getting from Strategy to Action

Week 8 Managing Resources

Week 9 Managing Service Delivery

Week 10 Managing Performance in Organisations

Week 11 Managing Individual and Team Performance

Week 12 Conclusion and Reflections

References:

Texts and References:
Swinburne Housing Management and Policy readings on CD

Current housing and social policy journal readings as directed