1 Semester

Equivalent to 4 Hours per Week

Off-Campus

HES6600 Introductory Human Factors or suitable equivalent recommended

Credit Points: 12.5 Credit Points

Related Course/s:

A Unit of Study in the Graduate Certificate of Aviation (Human Factors), Graduate Diploma of Aviation (Human Factors) and Master of Aviation (Human Factors); Graduate Certificate of Aviation (Management), Graduate Diploma of Aviation (Management) and Master of Aviation (Management). 

Aims & Objectives:

• To provide students with a theoretical knowledge base to design and evaluate Crew Resource Management programs using contemporary skill measurements such as behavioural marker systems, non-technical skills (NOTECHS) elements and Line Operational Safety Audit (LOSA) data
• To provide students with an advanced understanding Threat & Error Management (TEM) concepts as a countermeasure to Human Error by course work

Teaching Methods:

Distance education

Assessment:

Continuous assessment

Generic Skills Outcomes:

• Are capable in their chosen professional, vocational or study areas
• Operate effectively and ethically in work and community situations
• Are adaptable and manage change
• Are aware of environments in which they will be contributing
  

Content:

• Crew Resource Management (CRM): Managing Risk; Seeking Top Management CRM Endorsement; the Evolution of CRM programs; Cross Cultural perspectives; CRM Evaluation and Metrics; CRM Course Design; Embedding CRM into Line Operational Simulation (LOS) design principles; Line Operational Safety Audits (LOSA); CRM interventions as applied to Cabin Crew, Maintainers and Flight Dispatchers; Team Operations Management in Medical/Surgical Theatre applications; Bridge Resource Management (Maritime).
• Threat and Error Management: Mastery of the Threat and Error Management (TEM) Model; Threat Management, Error Management and Undesired Aircraft State Management; Using the TEM Model as Countermeasures to Avoid, Mitigate or Trap Human Error
  

Reading Materials: