Related Course/s:

A unit of study in the Bachelor of Business Information Systems, Bachelor of Business Information Systems/Bachelor of Business, Bachelor of Information Technology and Bachelor of Science (Professional Software Development)

Aims & Objectives:

• Define and describe the concepts of business process, business process value, business process improvement, business process reengineering and workflow
• List the characteristic features of a process aware organisation. Explain how conceptualising an organisation in terms of its
  business processes supports the alignment with its strategy
• Use appropriate methods, tools and techniques to identify, model and redesign business processes
• Use appropriate methods, tools and techniques to convert an 'As-Is' process model into a ' To-Be' model
• Discuss how the introduction of IS/IT-enabled process automation and process improvement can improve efficiency in contemporary organisations
• Explain how process improvement technologies such as enterprise systems and business process management systems
  support the enactment of business processes

Teaching Methods:

Lecture (24 hrs), Tutorial/Seminar/tutorial (lab)(12 hrs)

Assessment:

Assignments, Examination

Generic Skills Outcomes:

Students will be provided with feedback on your progress in attaining the following Generic Skills:

• teamwork skills
• analysis skills
• problem solving skills
• communications skills
• ability to tackle unfamiliar problems
• ability to work independently
  

Content:

• Business Process Elements, Notation
• Business Process Modelling & Redesign
• Business Process Performance Analysis
• Business Process Automation
• Business Process Improvement
• Business Process Architecture
• Value Chain
• Business Process History
• Business Process Quality

References:

Bruce Silver, “BPMN Method and Style: A levels-based methodology for BUSINESS PROCESSM process modeling and improvement using BPMN 2.0”, Cody-Cassidy Press, 2009

Thomas Allweyer, “BPMN 2.0 : introduction to the standard for business process modeling”, Norderstedt, Germany : Hertsullung und Verlag ; Books on Demand GmbH, 2009

Stephen A. White, Derek Miers, “BPMN modeling and reference guide : understanding and using BPMN”, Lighthouse Point, Fla. : Future Strategies Inc., 2008.

Martyn A. Ould, “Business process management : a rigorous approach”, Tampa, Fla. : Meghan-Kiffer Press, c2005.