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Assessment and Models of Client Management

Unit Code: HAYD402

Duration

Contact Hours

Campus

Prerequisite

Corequisite

1 Semester / Teaching Period

36 hours

External Venue, Online

Admission to the Graduate Certificate in Career Development or the Graduate Diploma in Career Development, or equivalent as assessed by the program convenor.

Credit Points: 12.5 Credit Points

Related Course/s:

A unit of study in the Graduate Certificate in Career Development and the Graduate Diploma in Career Development.

Aims & Objectives:

Aims:

This unit of study equips students with the knowledge and skills required to understand the many different types of career assessment tools available and to identify and choose the most appropriate to their client needs. Additionally, students study different client intervention models with the aim of adopting, adapting or developing their own model.

Learning Objectives:

* Evaluate which instruments contribute to enhancing the interaction between career helper and client.

* Distinguish from the range of instrument types (card sorts, computer-based, inventories, structured workbooks, assessments, tests, etc.) which combination is appropriate as aids to a range of client career problem-solving issues.

* Determine the advantages and disadvantages of a range of client management models as a template for your relationship with clients.

* Assess your competencies against those specified for career services delivery by national and international career associations.

Teaching Methods:

Three-day workshop (external venue) or online classes

Assessment:

Two online elluminate tutorials, plus discussion board (hurdle requirement)
Discussion Board Contributions (10%)
Assignment 1 (40%)
Assignment 2 (50%)

Generic Skills Outcomes:

Students will be provided with feedback during the assessment for this unit of study on their progress in attaining the following generic skills:
• Analysis skills
• Problem solving skills
• Communication skills
• Ability to work independently
• Teamwork skills, and
• Ability to tackle unfamiliar problems

Content:

Topics cover an exploration of the major career assessment tools available and look in depth at the application of some instruments (including values and skills assessments).

The unit also explores and analyses the relevance, appropriateness and likely impact of different client management models (format of intervention) and supports the development of a preferred client intervention model.