Swinburne University of Technology - Melbourne Australia
Future Students - Courses
Course Description:
This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Skills gained enable graduates to work in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team. The qualification is suitable for an Australian apprenticeship pathway.
Course Structure:
This qualification can be undertaken on campus as an embedded qualification in the Advanced Diploma of Hospitality or as a traineeship in industry (workplace-based training). The course duration is one year part-time on-campus, or can be undertaken as a traineeship in the workplace with a duration of six to twelve months.
Units of Study:
Units of Study SITHIND001A Develop and update hospitality industry knowledge SITXCOM001A Work with colleagues and customers SITXCOM002A Work in a socially diverse environment SITXHRM001A Coach others in job skills SITXOHS001A Follow health, safety and security procedures SITXOHS002A Follow workplace hygiene procedures SITHIND003A Provide and coordinate hospitality service SITXCCS002A Provide quality customer service SITHFAB001A Clean and tidy bar areas SITHFAB002A Operate a bar SITHFAB003A Serve food and beverage to customers SITHFAB004A Provide food and beverage service SITHFAB005A Provide table service of alcoholic beverages SITHFAB009A Provide responsible service of alcohol SITHFAB012A Prepare and serve espresso coffee SITHFAB021A Provide and coordinate food and beverage service SITXFIN001A Process financial transactions
Career Opportunities:
Individuals with this qualification are able to perform tasks such as: preparing and serving drinks at a bar preparing and serving espresso coffee serving food, wine and other beverages at tables providing reception or front desk services providing housekeeping services providing gaming services Possible job titles include: bar attendant barista waiter wine waiter front desk receptionist housekeeper gaming attendant
Entry Requirements:
Satisfactory completion of an appropriate Victorian Year 10/11 or its equivalent, or mature age. Students who are undertaking this course as the formal training component of an apprenticeship are also required to have secured an apprenticeship agreement with an employer.
Pathways (articulation):
An advanced credit transfer system, known as the Pathways program, is in place at Swinburne. Through Pathways, students with one or more of a wide range of post-secondary qualifications (both local and international) can gain entry into a course with advanced standing. Certain unit requirements must be met and an acceptable standard of results achieved in order to gain admission and for maximum credit to be granted. For further information refer to the Credit Transfer Guide at: http://www.swinburne.edu.au/corporate/marketing/pathways//
Recognition of Prior Learning:
Recognition of Prior Learning (RPL) is a process where a student may be granted credit or partial credit towards a qualification in recognition of skills and knowledge gained through work experience, life experience and/or formal training. Further details for students considering TAFE courses can be found on the RPL website.
Course Fees:
The Victorian Government introduced a new TAFE fee structure from 1 July 2009. Details of the new fee structure and 2010 fees can be found at www.swinburne.edu.au/fees.
Application Procedure:
Apply directly to Swinburne.
Further information:
Tel: 1300 368 777 Email: study@swinburne.edu.au Submit an Online Enquiry Website: www.tafe.swinburne.edu.au/ahs
