Swinburne University of Technology - Melbourne Australia
Future Students - Courses
This course will provide you with a broad understanding of the hospitality industry, with particular emphasis on the roles of managers and supervisors. You will gain practical experience in food and beverage service, basic cookery and event/conference management. Industry relevance is provided with guest speakers and visits to top hospitality establishments.
Course Description:
This dual qualification provides the skills and knowledge for an individual to be competent as a senior manager in any hospitality functional area. This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops. In addition to the Advanced Diploma of Hospitality, students will undertake studies in event/conference management, specifically in related hospitality industries that have event/function coordination and management to achieve a dual qualification to include the Diploma of Events.
Course Structure:
During the first year of this course students will gain practical skills and knowledge of food and beverage/hospitality service (front of house). On completion of the first year students may exit with a Certificate IV in Hospitality to take up employment opportunities with a guaranteed entry to further part-time studies in Advanced Diploma of Hospitality. The second year of the course incorporates transferable skills in business management, such as financial management and business planning and operations. A strong focus on experiential learning is applied through participation in major events, including paid employment. Students also undertake a practical work placement in preparation for employment.
Units of Study:
Year 1 General Studies SITXCOM001A Work with colleagues and customers SITXCOM002A Work in a socially diverse environment SITXCOM003A Deal with conflict situations SITXEVT001A Develop and update event industry knowledge SITHIND001A Develop and update tourism industry knowledge Occupational Health & Safety 1 SITXOHS001A Follow health, safety and security procedures SITXOHS002A Follow workplace hygiene procedures SITXOHS004A Implement and monitor workplace health, safety and security practices Food & Beverage Services SITHCCC028A Prepare, cook and serve food for menus SITHFAB009A Provide responsible service of alcohol SITHFAB001A Clean and tidy bar areas SITHFAB002A Operate a bar SITHFAB003A Serve food and beverage to customers SITHFAB004A Provide food and beverage service SITHFAB005A Provide table service of alcoholic beverages SITHFAB012A Prepare and serve espresso coffee SITXCCS002A Provide quality customer service Inventory Control SITXINV001A Receive and store stock SITXINV002A Control and order stock Human Resources SITXHRM001A Coach others in job skills SITXHRM005A Lead and manage people Finance 1 SITXFIN003A Interpret financial information Business Management 1 SITXMGT001A Monitor work operations SITXADM004A Plan and manage meetings Year 2 Occupational Health & Safety 2 SITXOHS003A Identify hazards, and assess and control safety risks SITXOHS005A Establish and maintain an OHS system Customer Service SITXCCS003A Manage quality customer service Human Resources 2 SITXHRM007A Manage workplace diversity SITXHRM002A Recruit, select and induct staff SITXHRM006A Monitor staff performance Finance 2 SITXFIN007A Manage physical assets SITXFIN008A Manage financial operations Marketing SITXMPR005A Develop and manage marketing strategies Business Management 2 SITXGLC001A Develop and update legal knowledge required for business compliance SITXMGT002A Develop and implement operational plans SITXMGT004A Develop and implement a business plan SITXMGT006A Establish and conduct business relationships Event Management SITXMGT003A Manage projects SITXEVT010A Evaluate and address event regulatory requirements SITXEVT012A Select event venues and sites SITXEVT013A Manage event staging SITXEVT017A Provide on site event management services Please note that units offered are subject to change in year of delivery.
Career Opportunities:
Employment in hospitality operations at a supervisory/management level or further study at degree level. Individuals with this qualification are able to work in a range of organisations where hospitality or event management takes place, and such organisations are diverse in nature. Examples include professional conference organisers, hotels, exhibition and event management companies, sporting associations, community organisations, hospitality and cultural venues. Individuals with this qualification are able to perform roles such as: senior manager in a large hospitality enterpriseowner or manager of a hospitality enterprise Possible job titles include: food and beverage managerarea manager or operations managerrooms division managerexecutive housekeepersecretary or managerexecutive chefcafe owner or managermotel owner or managerevent coordinatorvenue coordinatorconference coordinatorexhibitions coordinator
Entry Requirements:
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent, or mature age. Applicants who have completed VET in schools will receive advanced standing.
Credit Transfer:
Applicants who have successfully completed VETiS Hospitality studies receive credit transfers and can complete a Diploma of Hospitality Management (Fast Track) in one year of full-time study. Applicants with prior tertiary studies that satisfy part of the academic requirements of this course may be granted 'credit' and/or entry to the course with 'advanced standing'. University policies apply and applicants are assessed on a case-by-case basis. For further information refer to the Credit Transfer Guide at: http://www.swinburne.edu.au/credit
Course Fees:
The Victorian Government introduced a new TAFE fee structure from 1 July 2009. Details of the new fee structure and 2012 fees can be found at www.swinburne.edu.au/fees.
Application Procedure:
Applications for Semester 1 must be made through the Victorian Tertiary Admissions Centre (VTAC). VTAC code: 70211 (Lilydale), 78571 (Prahran) For further information, visit the VTAC website at: www.vtac.edu.au Applicants must also contact Swinburne for a TAFE Supplementary Application Form.
Further information:
Submit an Online Enquiry Tel: 1300 ASK SWIN (1300 275 794)Email: study@swinburne.edu.au
