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Managing a Documentation Project

Unit Code: HATC422




Duration

Contact Hours

Campus

Prerequisite

Corequisite

1 Semester

3 Hours per Week

Hawthorn

Students who are not native speakers of English should have a knowledge of English equivalent to level 7 in the IELTS test across all bands.
Students are advised that it is preferable for them to have completed HATC410, HATC411, HATC412 and HATC413 before attempting this unit.

Nil

Credit Points: 12.5 Credit Points


Related Course/s:

A unit of study in the Graduate Diploma of Social Science (Technical Communication)

Aims & Objectives:

Aims
This unit aims to introduce students to project management, and to encourage them both to feel comfortable presenting to groups and to so effectively. It also aims to introduce them to the techniques used in managing and estimating documentation projects.

Objectives
On completing this unit students will be able to:
• Define the scope of the document
• Understand the documentation development life-cycle
• Understand the basics of design and functional specifications
• Move beyond the basics and develop documentation information plans.
And they will know how to:
• Negotiate with clients, content providers, and experts
• Identify the main components of a documentation project
• Prepare a detailed Information Plan or deliverables specification
• Understand the technical documents that are part of a documentation project
• Carry out a post-implementation review.

Teaching Methods:

Lectures, seminars, self-study exercises, group discussions, external guest lecturers

Assessment:

Class participation and lab exercises (10%), assignment part one (20%), presentation part one (10%), assignment part two (40%), presentation part two (20%)

Generic Skills Outcomes:

On completion of this unit students will have developed their communication skills further and have developed project management skills. They will also have a better understanding of leadership roles in their profession.

Content:

• Defining the scope of the document
• The documentation development life-cycle
• Understanding the basics: an introduction to design and functional specifications
• Negotiating with clients, content providers, and experts
• Beyond the basics: estimating projects and developing a documentation information plan
• Managing the implementation process
• Testing and quality assurance
• Managing the production phase
• Budgeting and costing a documentation project
• Planning for, and implementing, standards.

Reading Materials:

Hackos, J., Information Development: Managing Your Documentation Projects, Portfolio and People, Wiley Technical Library, USA, 2007
Hoffer, J.A., Modern Systems Analysis and Design, Prentice Hall College Div, 3rd edn, USA, 2001
Johnson, S., The Present, Doubleday, London, 2003